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Shopping with Freshcargo.co.uk

You can Order Products in the following ways:

  • online via this website

When you place an Order for a Product in any of the ways described above ("Order") you are offering to buy it for the price stated, subject to these Terms.

When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details.

If the Product is not available we will also let you know by email.

Flip Flop and Fangs may cancel any sale and not supply goods if it is reasonable to do so and may change or discontinue the availability of goods at any time at its sole discretion. If an order is cancelled, any payment made for the goods will be refunded in full. This does not affect your Statutory Rights.

All new orders are deemed separate and each is treated individually.

Price

The price for each Product is shown on freshcargo.co.uk and includes V.A.T at 20%.

We always try to make sure that the prices on freshcargo.co.uk, are accurate but errors may occur. If we discover an error in pricing of the goods in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify. For more information about our delivery charges for despatches to UK addresses can be found on our delivery information page.

Prices are quoted on flipflopandfangs.co.uk in UK pounds

Payment

You must pay for your order before it is delivered and you can do so by credit card, debit card, gift voucher, cheque, or postal order.

If your delivery address is outside the UK and you Order online you must pay by credit card.

Credit Card & Debit Cards

  • Orders may be processed online using a credit or debit card (currently VISA, MasterCard, American Express, Delta and Switch/Solo) or via Paypal. We aim to debit money from your account within one working day after receiving your Order.
  • To ensure that shopping online is secure, when paying by credit/debit card your details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet.
  • Your credit card company may also carry out additional security checks to confirm it is you making the Order. In the event your card is declined please contact your card issuer to authorise the transaction.
  • All Order details and invoices will be sent to the credit card billing address and not the delivery address where the named recipient of the Order differs.

Availability

We try to keep freshcargo.com as up to date as possible but cannot guarantee that particular product will always be available. If we can't supply a product you will not be charged for it and we will refund or re-credit your account with the amount debited by us.

All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you the money you have paid for it.

Delivery

Flip Flop and Fangs delivers to destinations inside the UK.

You will be notified of the delivery costs automatically before you submit your credit card details. For more information about our delivery charges for despatches to UK addresses can be found on our delivery information page.

If your Order is made online but you do not pay by credit card or if you order in any other way, please contact us for details of the delivery charges prior to ordering.

We offer three delivery services and this is dependent on weight and value of the purchase. For Mainland UK addresses we offer 1st Class Delivery (2-4 days) or UPS courier service. Next day delivery services are offered via Royal mail. Please see the delivery information page for further details.

Our couriers require a signature and operate between 9am and 5pm on weekdays, so please specify an address where someone will be able to sign for your order between these hours.

We will make every effort to deliver within the time stated on flipflopandfangs.co.uk but we will not be liable for any loss caused to you by late delivery

If the goods are not delivered within the estimated delivery time which we quote, please contact us by email info@alternative.ltd and we will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid.

Please note that while items sent by Royal Mail usually arrive within 2-4 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.

Please Order from Flip Flop and Fnags with enough time to prevent any loss or disappointment resulting from the delivery time as our bunnies cannot be responsible for this.

This does not affect your statutory rights as a consumer.

Copyright and Trade Marks

Alernative Clothing Ltd (owner of the bunnies and all things mad) does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them.

The copyright in flipflopandfangs.co.uk and the content of all the software, web site and pages relating to the flipflopandfangs.co.uk web site is owned by, or licensed to Alternative Clothikng Ltd, unless otherwise specified and may not be used, copied or altered without our express consent.

Copyright extends to the design, look and feel of flipflopandfangs.co.uk, all photographs on it and its marketing materials.

You may use flipflopandfangs.co.uk for private and personal non-commercial use only - i.e. to view, copy and print portions of flipflopandfangs.co.uk for the sole purpose of placing Orders. The materials on flipflopandfangs.co.uk may not be used for any other purpose.

Alternative Clothing Ltd, flipflopandfangs.co.uk and our logos are trade names or trade marks of Alternative Clothing Ltd and may not be used by anyone else without our express permission. We have applied for a registered trademark in the name "Alternative Clothing Ltd" and we are also the owners of unregistered trade mark rights in them.

However, Alternative Clothing Ltd does not make any warranty or representation in respect of any other trade mark and the trade marks of the brands featured on freshcargo.co.uk belong to their respective owners.

Privacy and Data Policy

Alternative Clothing Ltd makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with our Privacy Policy.

Alternative Clothing Ltd is registered with the Information Commissioner in accordance with the Data Protection Act 1998.

Returns

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these terms do not affect your statutory rights.

We will try to attend to all returns as soon as practically possible.

Further details can be found on our refunds and returns page.

Fresh Cargo Responsibilities

Alternative Clothing Ltd has tried to make the descriptions (including all pictures) of the Products as accurate as possible but you should check the dimensions stated on freshcargo.co.uk or contact us for exact sizes.

Alternative Clothing Ltd shall insure ordered products at their retail value whilst being delivered to you. Please check the delivered Products as soon as possible on receipt as we will not cover any subsequent loss or destruction.

Alternative Clothing Ltd will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.

Because of the nature of the Internet Alternative Clothing Ltd provides and maintains flipflopandfangs.co.uk on an "as is", "as available" basis and makes no promise that use of flipflopandfangs.co.uk will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use Alternative Clothing Ltd in breach of these terms you will be liable to and will reimburse Alternative Clothing Ltd for any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Alternative Clothing Ltd liability for death or personal injury resulting from its negligence nor any fraudulent representation.

Alternative Clothing Ltd will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

Please read the instructions, manuals and other user documentation that comes with your goods carefully. Alternative Clothing Ltd is not involved in the manufacture of lighting and homeware and will not advise on their use or operation or the manufacturer's guidelines. You are urged to use all products safely and in accordance with the manufacturer's guidelines.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Alternative Clothing Ltd excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Alternative Clothing Ltd and Fresh Cargo shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • any incorrect or inaccurate information on flipflopandfangs.co.uk;
  • any interruptions to or delays in updating flipflopandfangs.co.uk;
  • the infringement by any person of any Intellectual Property Rights of any third party caused by their use of freshcargo.co.uk or any goods purchased through freshcargo.co.uk;
  • any loss or damage resulting from your use or the inability to use the freshcargo.co.uk web site or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control;
  • any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong;
  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading freshcargo.co.uk, or from transmissions via emails or attachments received from freshcargo.co.uk
  • or its licensees and affiliates;
  • the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties ("External Sites") to which freshcargo.co.uk link and web sites located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions;
  • all representations, warranties, conditions and other terms which but for this notice would have effect.

General

Alternative Clothing Ltd may change or withdraw any part of flipflopandfangs.co.uk, or may refuse you access to the web site at any time if we consider it necessary.

Alternative Clothing Ltd may also terminate this Agreement and immediately remove, cancel or suspend access to and use of flipflopandfangs.co.uk upon breach of any part of these Terms whatsoever.

Termination shall be without prejudice to Alternative Clothing Ltd other rights.

Alternative Clothing Ltd acts as principal on its own account and not as agent for you or any other person.

If Alternative Clothing Ltd does not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these Terms is held to be unenforceable, such part will at Alternative Clothing Ltd option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These Terms constitute the full agreement between you and Alternative Clothing Ltd and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.

Since we are principally aiming Alternative Clothing Ltd at the UK market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).

Contacting Us

If you would like help when ordering, information about a product, a request for a product or if you would just like to provide us with feedback on our service, please email us at info@alternative.ltd

 

Fresh cargo Ltd. Unit 1D, Unicorn House, Unicorn Business Park, Wellington Street, Ripley, Derbyshire, DE5 3EH. England | Tel: +44 (0)1773 747 443
Registered No. 6679333 | Registered Office: Fresh Cargo Limited, Unit 1D, Unicorn House, Unicorn Business Park, Wellington Street, Ripley, Derbyshire, DE5 3EH Copyright © 2009 - 2016 | VAT Number: 973065212 | Built by Anicca